Question 1

What is Lunix POS and who is it built for?

Accepted Answer

Lunix POS is a cloud-based point-of-sale system designed for retailers and service businesses that want simple sales processing, inventory tracking, and payment management. It works for single shops, multi-store operations, and mobile sellers like pop-ups or market vendors.

Question 2

How do I get started? Is there a free plan available?

Accepted Answer

Yes. You can sign up for a free version with no credit card required. It includes core POS features such as checkout, stock management, and payment acceptance. It's ideal for small stores or anyone testing the system before upgrading.

Question 3

Can I transfer my data from another POS system?

Accepted Answer

Yes. You can easily transfer your products and customer records into Lunix POS. The system supports bulk imports, so moving from another POS is simple and fast.

Question 4

Can I get training or a personalized demonstration?

Accepted Answer

Yes. You can book a discovery call, where we'll walk you through the system, answer your questions, and show you the best ways to use Lunix POS for your specific business needs.

Question 5

Is Lunix POS really free forever?

Accepted Answer

Yes. The Free plan is free forever, with no time limit and no credit card required. You get unlimited orders, full inventory management, task management, and payment links on day one — and they stay free as long as your business is running.

Question 6

What's the catch? Is there a feature limit on the free plan?

Accepted Answer

No catch. The Free plan includes one user and one location, which fits most solo operators and first-time store owners. If you grow — second location, more team members, or advanced features like AI inventory forecasting — you can upgrade to a paid tier. Until then, you pay nothing.

Question 7

Why is Lunix free when Square, Clover and Toast aren't?

Accepted Answer

Most legacy POS platforms charge $14–$199 per month because they were built before cloud economics. Lunix is built modern, so the cost of serving a small shop is near zero. We make money when you grow into our paid tiers or use Lunix Payments — not by gating your checkout.

Question 8

Which payment methods are supported?

Accepted Answer

Lunix POS supports a wide range of payment options. You can accept card payments through supported terminals, online payment links, Apple Pay, Klarna, Afterpay, Affirm, and more. Cash transactions are fully tracked through the cash register, and you can also enable manual payment methods that fit your region and business needs.

Question 9

How do refunds and payouts work?

Accepted Answer

Refunds can be issued directly from the POS without calling the bank. Payouts are tracked from the dashboard so merchants know when funds will reach their account.

Question 10

Does Lunix POS support multiple store locations?

Accepted Answer

Yes. You can manage several branches under one dashboard. Inventory, pricing, and analytics stay synchronized across every location, which helps businesses scale with less operational stress.

Question 11

Do I need special hardware to use Lunix POS?

Accepted Answer

You can use the software on phones, tablets, and computers. Optional hardware like card readers, barcode scanners, and receipt printers can be added depending on your setup.

Question 12

Can I monitor my store remotely?

Accepted Answer

Yes. Since Lunix POS is cloud-based, you can check sales, inventory, or transactions from any device.

Question 13

Which types of businesses work best with Lunix POS?

Accepted Answer

Retail shops, convenience stores, clothing stores, repair shops, small restaurants, grocery stores, kiosks, pop-ups, and mobile vendors.

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