Question 1

What is Lunix POS and who is it built for?

Accepted Answer

Lunix POS is a cloud-based point-of-sale system designed for retailers and service businesses that want simple sales processing, inventory tracking, and payment management. It works for single shops, multi-store operations, and mobile sellers like pop-ups or market vendors.

Question 2

How do I get started?

Accepted Answer

Sign up, add your card, and your 14-day trial starts immediately. Import your products, plug in the hardware you already own, and you can be selling the same day — we'll help you migrate for free.

Question 3

Can I transfer my data from another POS system?

Accepted Answer

Yes. You can easily transfer your products and customer records into Lunix POS. The system supports bulk imports, so moving from another POS is simple and fast.

Question 4

Can I get training or a personalized demonstration?

Accepted Answer

Yes. You can book a discovery call, where we'll walk you through the system, answer your questions, and show you the best ways to use Lunix POS for your specific business needs.

Question 5

Is there really a free trial?

Accepted Answer

Yes. Every new account starts with a 14-day free trial of the Team plan — every feature, no limits. We ask for a card to start the trial, but you are not charged until day 14, and you can cancel any time before then at no cost.

Question 6

What's the catch? Is anything limited during the trial?

Accepted Answer

No catch, and nothing is limited. The trial runs the full Team plan — unlimited users, two locations, AI inventory forecasting, the lot. On day 14 the card on file is charged $69/month unless you cancel or move down to Solo at $24/month.

Question 7

Why does Lunix cost less than Square, Clover and Toast?

Accepted Answer

Most legacy POS platforms charge $14–$199 per month because they were built before cloud economics, then sell each workflow as an add-on. Lunix is one product: repair tickets, IMEI tracking, CRM and task boards are included, so a full shop runs on $24–$69 a month with no hardware contract.

Question 8

Which payment methods are supported?

Accepted Answer

Lunix POS supports a wide range of payment options. You can accept card payments through supported terminals, online payment links, Apple Pay, Klarna, Afterpay, Affirm, and more. Cash transactions are fully tracked through the cash register, and you can also enable manual payment methods that fit your region and business needs.

Question 9

How do refunds and payouts work?

Accepted Answer

Refunds can be issued directly from the POS without calling the bank. Payouts are tracked from the dashboard so merchants know when funds will reach their account.

Question 10

Does Lunix POS support multiple store locations?

Accepted Answer

Yes. You can manage several branches under one dashboard. Inventory, pricing, and analytics stay synchronized across every location, which helps businesses scale with less operational stress.

Question 11

Do I need special hardware to use Lunix POS?

Accepted Answer

You can use the software on phones, tablets, and computers. Optional hardware like card readers, barcode scanners, and receipt printers can be added depending on your setup.

Question 12

Can I monitor my store remotely?

Accepted Answer

Yes. Since Lunix POS is cloud-based, you can check sales, inventory, or transactions from any device.

Question 13

Which types of businesses work best with Lunix POS?

Accepted Answer

Retail shops, convenience stores, clothing stores, repair shops, small restaurants, grocery stores, kiosks, pop-ups, and mobile vendors.

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