Frequently Asked Questions
Get answers to most common questions about using LunixPOS.
FAQ CATEGORIES
General
Products & Inventory
Sales & Order Management
Employee Management
General
How do I Get Started?
- Sign Up for a Free Trial: Visit the LunixPOS website and click on "Sign Up" to start your 7-day free trial. No credit card is required for this trial period. Lunix POS
- Create an Account: During the sign-up process, provide your business details to set up your account. This will allow you to customize the software to fit your store's specific needs.
- Explore Features: Once your account is set up, you can explore various features such as inventory management, sales tracking, and repair management. The intuitive interface is designed to be user-friendly, requiring minimal training.
How does the pricing work?
- LunixPOS offers a straightforward pricing model with the Master Pro Plan, designed to meet the needs of cell phone repair shops.
How much does LunixPOS subscription cost?
- LunixPOS offers the Master Pro Plan at $49 per month. This plan includes access for one location and Unlimited users, providing features such as point of sale, repair management, inventory control, team task management, and more.
Does LunixPOS offer monthly and annual subscriptions?
- Yes, LunixPOS provides both monthly and annual subscription options:
Monthly Subscription: $49 per month.
Annual Subscription: $470 Save 20%
How long does it take to set up LunixPOS?
- Setting up LunixPOS is quick and simple. Most users can complete the setup in just a few minutes, thanks to its intuitive design. You'll be ready to start managing your store right away!
Do you offer customer support?
- Yes, LunixPOS offers multiple channels of customer support to ensure you get the help you need:
Phone Support: +1 (855) 598-7948 (Monday to Friday, 9 AM to 6 PM ET)
WhatsApp Support: +1 (646) 337-0857
Email Support: Support@lunixpos.com
Live Chat : Available on site
Guides and Resources : Access step-by-step videos anytime on LunixPOS or Youtube.
Can LunixPOS handle multi-location business management?
- Yes, LunixPOS is designed to support multi-location businesses, allowing you to manage multiple stores under a single account.
Can I export reports and data from LunixPOS?
- Yes, LunixPOS allows you to export 18 different reports, including customer data and your inventory products, ensuring you have full access to your business information.
Is LunixPOS accessible across multiple devices?
- Yes, you can access LunixPOS from multiple devices, including mobile phones, tablets, TVs, and even gaming consoles like the Nintendo Switch. This flexibility allows you to manage your store's operations from virtually anywhere, ensuring continuous oversight and control.
Is there a free trial for Lunix POS?
- Yes, LunixPOS offers a 7-day free trial that allows you to explore all features without requiring a credit card. This trial period enables you to assess the software's capabilities and determine if it aligns with your business needs.
Can multiple devices log in to the same LunixPOS account?
- Yes, LunixPOS allows unlimited devices to log in to the same account. Whether it’s a mobile phone, tablet, desktop, or even a Nintendo Switch, you can access your account from anywhere, ensuring seamless management of your business.
Can I cancel my LunixPOS subscription at any time?
- Yes, LunixPOS offers a hassle-free cancellation policy, allowing you to cancel your subscription whenever you choose.
Is LunixPOS compatible with Mac, Windows, iPhone, Android, and any web browser?
- Yes, LunixPOS is a Progressive Web App (PWA). This means you can use it on any web browser and even install it on your Mac, Windows, iPhone, or Android device for a native app-like experience.
What training resources does LunixPOS offer, and how can I access them?
- YouTube Videos: Watch step-by-step tutorials on our YouTube channel.
- Integrated App Training Videos: Access training videos directly within the LunixPOS app.
- 1-on-1 Demo and Training: Schedule a personalized, free training session with our experts.
- Help Center Guides: Explore detailed guides in the Help Center for self-paced learning.
Is Lunix POS reliable for daily operations?
- Absolutely. LunixPOS is stable, easy to operate, and designed to simplify your daily tasks. From managing repairs to tracking inventory and sales, it ensures a smooth and reliable experience, accessible on any device.
Can Lunix POS be trusted for high-volume use?
- Yes, LunixPOS is designed to handle high-volume transactions efficiently. Its robust architecture ensures reliable performance during peak periods, making it suitable for businesses with substantial transaction loads.
Still got questions?
7 Days Free Trial + Cancel Anytime = Nothing to Lose!
Experience our software and see the benefits for yourself with our 7-day free trial and hassle-free cancellation policy!