Cómo configurar las propinas al finalizar la compra

Configure propinas inteligentes, porcentajes preestablecidos o cantidades fijas y decida si las propinas van a un fondo común o al cajero.

5 min read

Las propinas son una configuración en toda la tienda que controla lo que ven sus clientes al momento de pagar. Tú eliges dónde van las propinas, el modo (inteligente/porcentaje/fijo) y las tres cantidades preestablecidas.

  1. 1

    Open Settings → Payments → Tipping

    From the sidebar, click Settings, then Payments. Click the Tipping card (it shows "Enable and configure tipping for customer payments" with an On/Off toggle).

  2. 2

    Turn Enable Tipping on

    The configuration panel below expands when the toggle is on.

  3. 3

    Decide where tips go

    Pick one option:

    • Unassigned Tips — every tip goes into a shared pool, not tied to a specific staff member
    • Assign to Staff — the tip is attributed to the staff member who created the order
  4. 4

    Pick a tipping mode

    Three options:

    • Smart Tips — switches between fixed amounts on small orders and percentages on larger ones (recommended for repair shops where ticket sizes vary widely)
    • Percentage — three percentage presets (e.g. 15% / 18% / 20%)
    • Fixed Amount — three fixed-currency presets (e.g. $1 / $2 / $5)
  5. 5

    If Smart Tips — set the threshold and both sets of amounts

    Smart Tips needs:

    • Threshold — the order amount that switches between fixed and percentage (e.g. $30)
    • Below Threshold — three fixed-currency amounts shown on orders under the threshold
    • Above Threshold — three percentages shown on orders at or above the threshold
  6. 6

    Click Preview

    The Preview modal opens showing "Existing Configuration" vs "New Configuration" side by side so you can confirm what changes.

  7. 7

    Click Save Changes

    The configuration saves and the next checkout uses your new tip prompts. To see tip totals later, open Tipping → Reports.

Pro tips

  • All currencies in your store use the same tipping option — you cannot have percentage tips in USD and fixed-amount tips in EUR at the same time.

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