Cómo pagar las comisiones del personal

Revise las comisiones acumuladas por miembro del personal y luego márquelas como pagadas en su totalidad o por rango de fechas.

4 min read

Las comisiones se acumulan cada vez que un usuario configurado crea un pedido calificado. La página Resumen de comisiones es donde revisa los saldos por miembro del personal y registra los pagos.

  1. 1

    Open Commission Summary

    From the sidebar, navigate to Reports → Sales by Employees, then switch to the "Commissions Over Time" tab. (You can also reach this from a dedicated Commission menu item.)

  2. 2

    Pick an employee

    Use the Employee dropdown at the top to switch between staff members. The Total Commission Balance card shows the total outstanding for that user.

  3. 3

    Review the table

    Each line shows the order number, order date, sales type (physical, weight-based, service, serialized, repair), order amount, commission rate, commission status (Paid / Pending Payment / Order Refunded), and the commission amount.

  4. 4

    Pay the full balance

    Click Pay Full Amount. A confirmation modal lists every Pending Payment commission for this user and the grand total. Confirm to mark them all paid.

  5. 5

    Pay only commissions in a date range

    Click Pay by Date instead, pick a date range, and confirm. Only commissions accrued in that range are marked paid.

  6. 6

    Check payment history

    Click Payment History to see every commission payout you have ever made for this user, with date and amount.

Pro tips

  • If a commission shows Order Refunded, the linked order was refunded after the commission was earned — whether it's still payable depends on the Refund Commission toggle you set on the user (see How to set per-user commissions).

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