Reparos
Reparar tickets, atualizações de status e notificações por SMS de clientes.
7 how-tos in this topic
Como criar um ticket de reparo
Intake a device by brand → model → issue, set a price, and assign a technician.
4 min read
How to update a repair status
Move a ticket through New Repair, Working on it, Pending, Fixed, and Picked up.
2 min read
How repair-status SMS work
LunixPOS sends a templated SMS automatically on every status change (except Pending).
3 min read
How to set up your repair services and prices
Build your service list once so a ticket is three taps instead of typing a price from memory.
5 min read
How to add parts and labor to a repair
Put the job, the part and the technician on the ticket so the stock moves and the margin is real.
5 min read
How to add photos to a repair
Photograph the device with your phone by scanning a code — no cable, no app, no emailing yourself pictures.
4 min read
How to quote a repair over WhatsApp
Build a priced quote from your own catalogue and send a link the customer can open and accept.
5 min read