Sådan opretter du en reparationsbillet

Every repair begins with a ticket. LunixPOS structures intake as a guided three-step picker: brand, model, then issue. Each issue can have a pre-set price and stock level so quoting is instant.

1. 1

   Open Repairs → New Repair

   From the sidebar, click Repairs, then the New Repair button. You can also use the New Repair card on the dashboard.

2. 2

   Pick the device brand

   A horizontal scroll of brand tabs appears (Samsung, iPhone, Redmi, Vivo, Huawei, plus any you've added). Tap the customer's brand.

3. 3

   Pick the device model

   A vertical list of models for the chosen brand appears. Type into the "Search for device" box to filter the list instantly.

4. 4

   Select the issue

   Each issue is a card in a grid showing the issue name, the price range, and the in-stock count of parts. Tap the matching issue.

5. 5

   Fill in the repair details

   A modal opens. Set:

   • Quantity — usually 1
   • Technician — assign now or leave open
   • Status — defaults to New Repair (you'll change it as work progresses)
   • Notes — capture the customer's exact complaint and any visible damage
6. 6

   Attach the customer at payment

   When you're ready to ring the deposit or full payment, attach a customer in the payment modal — or create a new one with phone, name, and email. The phone number is critical: it's where status SMS updates will be sent.

7. 7

   Print the intake receipt and sticker

   After saving, print a thermal intake receipt for the customer and (if you have a Dymo label printer) a device sticker to attach to the unit. Both are configured in Settings → Receipts.