Some settings belong to a branch and some belong to the business. Getting this wrong produces two different frustrations: doing a job twice for no reason, or doing it once and wondering why the second branch does not behave. Here is the dividing line.
- 1
Stock is always per location
A quantity is a quantity at a place. Inventory, stock counts, adjustments and transfers all belong to one location, which is why a stocktake tells you it covers one location and leaves the rest untouched.
- 2
Anything attached to a counter is per location
The physical shop is local, so these are all set per branch:
- Register stations — the drawers at that counter.
- Customer display settings — welcome message, language, photos, part type.
- Currencies and exchange rates — a branch across a border does not have the same rate on the wall.
- e-NCF sequence ranges — DGII assigns them per location.
- The WhatsApp inbox — shared for that location's number.
- 3
A shift belongs to the store, not the branch
This one surprises people. An employee's shift is the store's record even though it was worked at a branch, so the timesheet shows every shift with the location it was worked at. It has to be that way — it is the one place that has to reconcile somebody who covered two branches in a week.
- 4
People and their permissions are the store's
Users, roles and PINs belong to the business. You then choose which locations a user can access — so the account is central and the reach is local.
- 5
The catalog is the store's; its stock is not
A product exists once for the business, with one name, one SKU and its categories. What differs per location is how many you have. That is why organizing your catalog is a job you do once and counting is a job you do per branch.
- 6
When in doubt, look for the location line
Screens that are location-scoped say so — a note that these settings apply to one location only, or a location picker at the top. If a screen shows one, assume you will be doing it again for the next branch.
Proffs tips
- When you open a second branch, walk the per-location list deliberately rather than discovering it. The two that bite hardest are e-NCF ranges, because the counter simply cannot issue a receipt, and currencies, because a missing rate silently charges in your base.
- A figure that disagrees between a report and a screen is often a scope difference, not an error. Check whether you are looking at one location or the whole store before hunting for a bug.
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