The wallet is the float that bill payments and recharges are paid from. The ledger is the only place that reconciles it: what you put in, what each sale took out, and what is left.
- 1
Open the wallet
From Bill Payment, open the wallet. The balance sits at the top and the history below it. The balance is the number that decides whether you can sell this afternoon.
- 2
Read the history as movements, not as sales
Every line is money moving: a funding in, a bill payment or recharge out. A day with forty transactions has forty lines, and the running balance beside them is what should match what the wallet says.
- 3
Understand how funding arrives
Funding the wallet by ACH Direct is a bank transfer, and a transfer takes time to clear. The ledger shows it when it lands, not when you submitted it — which is why funding on the morning you need it is a mistake you only make once.
- 4
Get the statement for a period
The wallet statement is the version to keep or hand to a bookkeeper. Pull it for the period you are reconciling rather than reading the whole history.
- 5
Reconcile it against your own cash
Every bill payment you sold took money from the wallet and put cash in your drawer. The two should move in opposite directions by the same amount, and comparing them is how you find a sale that was rung wrong.
- 6
Watch the balance before it bites
A wallet that runs dry stops bill payments mid-afternoon with customers waiting. Decide a floor you top up at and fund above it, rather than funding when a sale fails.
Proffs tips
- Fund on a schedule, not on demand. The clearing time on a transfer is the whole reason this needs planning.
- If the balance and the ledger disagree, trust neither until you have the statement for the period. A balance is a snapshot; the ledger with a statement is the record.
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