How to correct a fiscal receipt

Once an electronic receipt has been issued and reported, its total cannot be changed. That is the whole point of a fiscal document. Corrections are made with a second document that points at the first, and which one you need depends on the direction the money moves.

1. 1

   Know which document you need

   The direction of the correction picks the document:

   • The amount goes up — an (E33) Electronic Debit Note. It adds an extra charge to an invoice already issued.
   • The amount goes down — an (E34) Electronic Credit Note. It covers returns, cancellations and discounts on an invoice already issued.
2. 2

   Open the order and choose Adjust Fiscal Receipt

   From the order, open Adjust Fiscal Receipt. You are not editing the receipt — you are issuing a new document that references it.

3. 3

   Build a debit note when you undercharged

   On the E33 path, add the fee or charge that was missing, review the totals including tax, and continue. Lunix issues the note and offers the updated receipt to print.

4. 4

   Let a return raise the credit note for you

   In the normal case you do not come here for a credit note at all: recording a return on an order that carries a fiscal receipt issues one for you, because the order's total cannot be edited. That is Lunix choosing the right instrument rather than letting you break the receipt.

5. 5

   Check the sequence exists first

   A debit or credit note consumes an e-NCF from its own range. If no range is loaded and active for that document type at that location, the note cannot be issued — and you will find out at the worst moment. Load them in advance.

6. 6

   Print the corrected document

   After issuing, print the updated receipt. The customer needs the note as much as you do: it is what makes their own tax position correct.