How to adjust inventory after a physical count

Correct a single product's stock inline with a reason and an audit trail — and know when to run a count instead.

5 min read

When your on-shelf count doesn't match LunixPOS, you correct it inline in the Inventory list. Every adjustment requires a reason — the system keeps that reason in the audit trail so you can investigate later.

  1. 1

    First: a correction, or a count?

    Use this page to fix one product you know is wrong. To check a shelf, a shelf section or the whole warehouse against the system, run a stocktake instead — it counts while the shop keeps selling, records a reason per line, and can hide the system's number until you confirm so the count stays honest. Typing over a quantity is a correction, not a count.

  2. 2

    Open Inventory

    From the sidebar, click Inventory. The product list opens with filters across the top: All, In Stock, Low Stock, Out of Stock.

  3. 3

    Confirm the location

    Adjustments are per-location. Make sure the location switcher at the top of the page is on the location you're counting.

  4. 4

    Click a product to expand its row

    Click the product whose stock is off. The row expands to show the editable Quantity input.

  5. 5

    Type the actual count

    Replace the existing Quantity with the number you actually counted on the shelf. For Serialized products, the Update IMEI modal opens — add the IMEI for each new unit or trim the list for removed units.

  6. 6

    Click Save

    The Reason for Inventory Stock Adjustment modal opens. Pick a reason:

    • Order Placed
    • Restocking
    • Item Return
    • Damaged Item
    • Lost Item
    • Repair Shop Use
    • Inventory Audit Adjustment — best for routine physical counts
    • Transfer To Another Location
    • Others (State Reason) — type your own up to 50 characters
  7. 7

    Confirm

    Click Save to commit. The new quantity is locked in, and the adjustment (with reason) is recorded in the activity log for audit purposes.

Pro tips

  • Adjusting requires the 'manage-product-stocks' permission. If the Quantity field is read-only, ask your owner to enable it on your role.
  • For bulk adjustments, prefer the CSV import (re-upload the template with the corrected quantities) over editing every row by hand.

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