How to create your first order

Walk through a complete order — add items, attach a customer, take payment, and send the receipt.

4 min read

This is the flow your team will use most often. LunixPOS calls each transaction an Order — once you can create one, you've covered the core of daily POS use.

  1. 1

    Open the order screen

    From the dashboard, click New Sale. You can also reach it from the sidebar via POS → Orders → Create Order.

  2. 2

    Add items to the cart

    The left panel shows Favorite Products and Most Sold Products. Tap a tile, scan a barcode in the Add item search box, type a product name, or hit Quick Sale to enter a one-off item that isn't in your catalog.

  3. 3

    Apply a discount (optional)

    Click Apply Discount on any cart line to open the discount modal. Choose Fixed or Percentage, enter the value and a reason, and confirm.

  4. 4

    Attach a customer

    Click into the customer section during the payment flow to search an existing customer or create a new one. Leave it as Guest Customer if you do not need to capture details.

  5. 5

    Click Pay

    The payment modal lists every active payment method — Cash, Debit/Credit Card, your Card Terminal, plus app methods (Zelle, PayPal, Cash App, Affirm) and any custom methods you created.

  6. 6

    Split, partial-pay, or mark as pending (optional)

    For partial or split payments, tap Split Payment to allocate across methods. To collect now and finish later, tap "Mark as partial payment". To leave the order unpaid with a due-date reminder, tap "Mark as pending payment".

  7. 7

    Add a tip (if enabled)

    If tipping is enabled for your store, the modal shows preset percentages or a custom-amount input. Pick one and continue.

  8. 8

    Send the receipt

    After payment, choose how to deliver the receipt: Print thermal receipt, Print A4/letter receipt, Email receipt, or SMS receipt. Emailed receipts add the customer to your database automatically.

Pro tips

  • Train your team to ask 'Email or paper?' — emailed receipts grow your customer database and unlock follow-up campaigns.

Was this helpful?

Still need help?

Get an instant answer from our AI assistant, any time.