How to link an existing store to your account

This is not the same as adding a location. A location is a new branch of a store you already own. Linking brings in a store that already exists somewhere else — a partner's shop, a business you took over, a second account somebody set up before you were involved.

1. 1

   Know which one you need

   If you are opening a new branch of your own business, add a location instead — it shares your catalog, your users and your plan. Link an existing store only when the store already exists under its own account.

2. 2

   Open Link an existing store

   From your store list, choose to link an existing store. The screen walks you through signing in to the other account.

3. 3

   Sign in to the account that owns it

   You have to sign in to the account that owns the store you want to link. This is the security boundary: you cannot pull in somebody else's store without their credentials, which is deliberate.

4. 4

   Complete two-factor if that account has it

   If the owning account has two-factor authentication on, you will be asked for the 6-digit code from its authenticator app, or a backup code. Have that to hand before you start rather than halfway through.

5. 5

   Confirm what you are linking

   The screen shows how many locations the store has, so you can confirm you have the right one before completing it.

6. 6

   Find it in your store list

   Once linked, the store appears in your store list and you can switch to it. Each linked store keeps its own settings — its own stock, its own registers, its own sequences.