How to work the fiscal inbox

Electronic invoicing runs both ways. When a supplier issues you an e-CF, it arrives in your Fiscal Inbox and you are expected to answer it. Ignoring the inbox is not neutral — an unanswered document is a supplier waiting on you and a record that does not agree with theirs.

1. 1

   Open the Fiscal Inbox

   Go to Orders → Fiscal Receipts → Inbox. Every document a supplier issued to your RNC is listed with its date, issuer, type and total.

2. 2

   Understand the two responses

   DGII expects two different things, and they are not the same decision:

   • Acknowledgement of Receipt — confirms the document reached you. It is technical, and Lunix handles it automatically.
   • Commercial Response — accepting or rejecting the document as a business decision. That one is yours to make.
3. 3

   Work the Pending list

   Pending means the document needs your response. This is the only part of the screen that is a task: filter to Pending and clear it, rather than reading the whole inbox.

4. 4

   Accept what is right

   Accept a document that matches what you actually received and what you agreed to pay. An accepted supplier invoice is the one that belongs in your payables.

5. 5

   Reject what is wrong, and say so

   Reject a document that does not match — wrong amount, goods you never received, a duplicate. Rejecting is a commercial statement, so follow it with a message to the supplier. A rejection they do not know about becomes a phone call in a month.

6. 6

   Find a specific document

   Search by e-NCF, RNC or issuer, and filter by document type or issuer RNC. This is how you check whether the invoice a supplier is chasing you about ever actually arrived.

7. 7

   Sync when you are expecting something

   The inbox shows when it last synced and lets you Sync now, telling you how many documents were updated. Use it when a supplier says they issued something you cannot see.