Customer notifications are the automated emails and SMS LunixPOS sends to your customers — order alerts and repair status updates. You enable them per channel from Settings → Notifications.
- 1
Open Settings → Notifications
From the sidebar click Settings, then Notifications.
- 2
Use the master toggle
The Notification Preference card has a master Enable Notice / Disable Notice button that turns every notification on or off in one click.
- 3
Enable Push Notification
Toggle "Push Notification" on so you and your team get in-app alerts on your own devices.
- 4
Set Order Alerts
Under Order Alerts:
- Notification mail — email confirmations for new orders, refunds, and changes
- Notification SMS — text confirmations for the same events
- 5
Set Repair Notifications (repair businesses only)
Under Repair Notifications (only visible on repair businesses):
- Notification mail — email updates as repair status changes
- Notification SMS — the auto-templated SMS shown in [How repair-status SMS work](/help-center/repairs/send-pickup-sms/)
- 6
Save
Toggling any switch saves immediately and a success toast confirms. Your changes take effect on the very next order or repair.
Pro tips
- If you turn SMS off, repair customers will not get the auto-templated status messages — make sure your team knows to call instead.
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